| Watch & Learn DVD Collection |
| Part # |
Program Title |
Category |
Format |
| 1295 |
Bank of Knowledge: The New Employee Challenge |
Front-Line |
Video |
| 1320 |
Bank Secrecy Act: Because It Matters |
Compliance |
Video |
| 1308 |
Banking: Getting Started |
Front-Line |
Video |
| 2031 |
Basic Telephone Skills |
Front-Line |
Video |
| 5080 |
BSA: Comprehensive Compliance Training |
Compliance, Front-Line |
Video |
| 1306 |
Bank Secrecy Act: Money Laundering Prevention |
Compliance, Front-Line |
Video |
| 1285 |
Call Centers: Putting Your Best Voice Forward |
Front-Line |
Video |
| 1314 |
Check 21: Understanding the Act |
Compliance, Front-Line |
Video |
| 1298 |
Check Fraud: Con Artists at Work |
Security & Fraud, Compliance, Front-Line |
Video |
| 1277 |
Community Reinvestment Act (CRA): An Introduction |
Compliance |
Video |
| 1221 |
Constant Change: The Inevitable Opportunity |
Front-Line |
Video |
| 1313 |
Consumer Credit Protection Laws |
Compliance, Lending |
Video |
| 1246 |
CTR: How to Complete |
Compliance, Front-Line |
Video |
| 1223 |
Customer Service: What's the Point? |
Front-Line |
Video |
| 1284 |
Electronic Transfer Account: An Introduction |
Compliance, Front-Line |
Video |
| 1324 |
Embezzlement: The Inside Story |
Security & Fraud, Front-Line, Compliance |
Video |
| 1281 |
Fair Debt Collection Practices Act: An Introduction |
Lending, Compliance |
Video |
| 5058 |
Fair Lending Compliance: Understanding Equal Treatment |
Lending, Compliance |
Video |
| 1315 |
Fair Lending: Personal Bias Aside |
Lending, Compliance |
Video |
| 1282 |
Federal Deposit Insurance: Rules for Today |
Compliance, Front-Line |
Video |
| 2029 |
Five Forbidden Phrases |
Front-Line |
Video |
| 1309 |
Fraud: Preventing Elder Financial Abuse |
Security & Fraud, Compliance |
Video |
| 5026 |
Holdup II: Play This One for Safety |
Security & Fraud, Front-Line, Compliance |
Video |
| 1323 |
Identity Theft: Outsmarting The Crooks |
Security & Fraud |
Video |
| 1287 |
Identity Theft: Reducing Risk with New Accounts |
Security & Fraud |
Video |
| 1299 |
IRAs: Building Your Knowledge |
Front-Line |
Video |
| 1257 |
Money Laundering Awareness |
Compliance, Front-Line |
Video |
| 1041 |
Mortgage Loan Compliance Regulations |
Lending, Compliance |
Video |
| 1286 |
OFAC: Understanding OFAC |
Compliance |
Video |
| 1318 |
Opening Deposit Accounts: Rules for Compliance I |
Compliance, Front-Line |
Video |
| 1319 |
Opening Deposit Accounts: Rules for Compliance II |
Compliance, Front-Line |
Video |
| 1297 |
Privacy: Protect Your Institution |
Compliance, Security & Fraud |
Video |
| 6009 |
Professional Phone Skills #1 |
Front-Line |
Video |
| 6010 |
Professional Phone Skills #2 |
Front-Line |
Video |
| 1312 |
Reg CC: Funds Availability Simplified |
Compliance, Front-Line |
Video |
| 1267 |
Reg E Made Easy: The Electronic Funds Transfer Act |
Compliance, Front-Line |
Video |
| 1262 |
Reg Z: Truth in Lending Act |
Lending, Compliance |
Video |
| 1296 |
SAR: Be On Guard |
Compliance |
Video |
| 1317 |
Security: Experts Speak Out |
Security & Fraud, Compliance, Front-Line |
Video |
| 1307 |
Security: Focus on Fraud |
Security & Fraud |
Video |
| 1261 |
Security: Protecting Your Financial Institution |
Security & Fraud, Compliance |
Video |
| 1322 |
Selling: The Art of Friendly Persuasion |
Front-Line |
Video |
| 1256 |
Service, Solutions, Satisfaction! |
Front-Line |
Video |
| 1293 |
Sexual Harassment: Crossing the Line |
Compliance, Security & Fraud, Front-Line |
Video |
| 1294 |
Sexual Harassment: Take Action |
Compliance, Security & Fraud, Front-Line |
Video |
| 1303 |
Teller Sales: Handling Objections & Asking for Action |
Front-Line |
Video |
| 1302 |
Teller Sales: Identifying Needs & Making Recommendations |
Front-Line |
Video |
| 1301 |
Teller Sales: Setting the Stage for Selling |
Front-Line |
Video |
| 1304 |
Teller Sales: Teller Referrals |
Front-Line |
Video |
| 1290 |
Teller Service: Communications During Transactions |
Front-Line |
Video |
| 1291 |
Teller Service: Handling Difficult Customers |
Front-Line |
Video |
| 1289 |
Teller Service: Making a Good First Impression |
Front-Line |
Video |
| 1275 |
Teller Success: Customer Priority |
Front-Line |
Video |
| 1273 |
Teller Success: Money Handling |
Front-Line, Compliance |
Video |
| 1274 |
Teller Success: Negotiable Instruments |
Front-Line |
Video |
| 1276 |
Teller Success: Security |
Front-Line |
Video |
| 1288 |
Tellers: Cross-Selling Simplified |
Front-Line |
Video |
| 1283 |
Tellers: Public Relations Experts |
Front-Line |
Video |
| 1310 |
Tellers: Compliance Training Basics |
Compliance, Front-Line |
Video |
| 1316 |
Tellers: Exceptional Service in Action |
Front-Line |
Video |
| 2039 |
The Service Mentality |
Front-Line |
Video |
| 5065 |
Truth in Savings Act: Meeting Customer Needs |
Compliance, Front-Line |
Video |
| 1305 |
USA PATRIOT Act: The Financial Frontlines (Updated to include CIP) |
Compliance, Front-Line |
Video |
| 1259 |
Workplace Violence: Employee Protection |
Security & Fraud, Compliance, Front-Line |
Video |
